45-year-old company serving the Greater Sacramento area is looking for a plumbing supervisor. The candidate best fit for this job is a high energy, enthusiastic, and derives satisfaction from helping others achieve their goals.
Support service manager in day to day development and mentoring of plumbing staff prioritizing safety and providing a service experience that exceeds customer expectation and brings job satisfaction.
Attractive management salaried position.
General Description of Responsibilities:
Monitor performance of plumbers at all skill levels and coordinate cross-training to develop more efficient technical execution and job performance. When necessary, in field hands on coaching and support.
Coach and lead by example the value of managing workspace for safety, cleanliness, efficiency, and client satisfaction, and the value of professional appearance.
Lead safety meetings, and sales training meetings.
Train plumbers in developing client relationships in order to effectively communicate client’s repair and product needs.
Enhance existing sales strategies and coach the importance of goals for continued company growth and profitability.
Work closely with Service Manager and Controller for healthy and smart goal setting and hold plumbing team accountable for achieving and exceeding same.
Review daily paperwork, digital or paper form, associated with field operations, and coach where improvement needed.
Schedule and manage 7 day-a-week shifts for daily and peak seasonal needs.
Partner with customer service and dispatch for smooth service execution and positive customer experience.
Partner with shop to assign and track tools and equipment.
Most Successful Candidate Skills
Extensive technical plumbing knowledge.
Has a track record of personal success in field operations.
Ability to develop trust and communicate in an easy to understand presentation.
Practices prevention for safety, as well as customer satisfaction.
Critical thinker, and the ability to make quick decisions in a fast-paced environment.
Ability to adapt to swiftly changing environments, and eager to partner with program changes for constant improvement.
Comfortable with computers and various digital devices.
Excellent written and verbal skills.
Ability to both start and finish objectives.
Ability to manage flexible time commitment demands of a fluid work environment.
- Health Insurance
- Company Provided Cell Phone
- Company Provided Vehicle
High School (Some college a plus)
Experienced plumber, minimum 10 years hands on plumbing experience.
Employment is contingent on successful completion of pre-employment hiring process.
Contact for further details