Rapid First Plumbing

Privacy Policy

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    Rapid First Plumbing Privacy Policy

    This Privacy Policy governs the manner in which Rapid First Plumbing collects, uses, maintains and discloses information collected from users (each, a "User") of the www.rapidrooter.biz website ("Site"). This privacy policy applies to the Site and all products and services offered by Rapid First Plumbing.

    Personal Identification Information

    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

    Non-personal Identification Information

    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

    Web Browser Cookies

    Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

    How We Use Collected Information

    Rapid First Plumbing collects and uses Users personal information for the following purposes:
    • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
    • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
    • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

    How We Protect Your Information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
    Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

    Sharing Your Personal Information

    We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

    Third Party Websites

    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

    Compliance With Children’s Online Privacy Protection Act

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

    Changes To This Privacy Policy

    Rapid First Plumbing has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

    Your Acceptance Of These Terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

    Contacting Us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

    Rapid First Plumbing
    www.rapidfirstplumbing.com
    5013 Roberts Ave, Suite B
    McClellan, CA 95652
    916-448-2672
    rapid@rapidfirstplumbing.com

    This document was last updated on September 1, 2017

    Copyright © 2017 by Rapid First Plumbing All Rights Reserved

    Since 1974 Rapid First Plumbing has replaced thousands of water
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    4.8

    Read Our 208 Reviews

    We had an emergency with sewer system called came out right away, fixed the problem this is our 3 time and each time everything fixed in a very professional manner wouldn’t call anyone else they are the best. Jake (46) very thorough, calm , patience and professional even when I was freaking out great job the best. Keep up the excellent work!!!!!!

    ~ Corrine F., October 22

    I just wanted to give you positive feedback on one of your employees who provided after-hours service at our home in Dixon. Jake was our technician. He was incredibly competent and professional, fixing the problem in very short order and with high quality craftsmanship. Additionally, he has some of the best customer relations skills of anyone I have met. He is friendly and very courteous. As I’m sure you know already, he is an incredible asset to your company and I wanted to give you confirmation from the customer’s perspective.

    ~ Jeff M. Dixon, August 30

    Our toilet backed up and flooded the back of the house about a month after fly by night plumbing guaranteed all was well. It was well after hours and a nice thunderstorm was drenching the property. Rapid rooter was the only only company that would send someone out that night. We were lucky enough to have Charles 95 sent out to us. From the moment he arrived he made sure we understood that wherever the problem was he would fix it. He was correct. He was courteous and considerate throughout his entire visit. It took over and hour to find and fix the problem and at nine o’clock at night those are admirable traits. If we ever have any plumbing issues again we are going to give Charles a call.

    ~ Tim C., November 10

    Need service now? Call our Rapid Response number 1-800-IT-FLOWS

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